Privacy Policy

Effective Date: 17th October 2023

1. Introduction

At Luxe Supplements LTD, we are committed to protecting your privacy and providing you with a secure online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR).

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information when you interact with our website or services:

• Name
• Contact information (email address, phone number, address)
• Payment information
• Order history
• Account credentials (username and password)
• Any other information you provide voluntarily

2.2 Non-Personal Information

We may also collect non-personal information, such as browser type, operating system, and IP address, for website analytics and security purposes.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To process and fulfill your orders and requests
• To provide customer support and respond to your inquiries
• To personalise your shopping experience
• To send you promotional offers, newsletters, and updates (with your consent)
• To improve our products and services
• To comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service providers who help us process orders and provide other services

Legal authorities when required by law

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Under the GDPR, you have the following rights:

• Right to access your personal data
• Right to rectify inaccuracies in your data
• Right to erase your data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent (if processing is based on consent)
• To exercise any of these rights, please contact us via our contact button at luxesupplements.co.uk.

7. Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

8. Changes to This Policy

Luxe Supplements LTD reserves the right to update and modify this Privacy Policy at any time. Any changes will be posted on our website.

9. Contact Us

If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact our Data Protection Officer at [Email Address].

10. Legal Compliance

This policy is designed to comply with GDPR and other relevant data protection laws. In the event of a dispute or legal concern, the laws of the United Kingdom shall apply.

By using our website and services, you agree to and accept the terms outlined in this Privacy Policy.